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Shipping info Palace


Orders placed by 4:00 PM, Monday to Friday, in Northern California, are delivered the next business day. Nationally, orders placed by 3:45 PM local time are delivered the next business day.

Orders under $50.00 may be subject to a delivery fee.

Palace reserves the right, at our sole discretion, to change delivery policies and related fees.


Most orders are delivered for free. Listed below are some exceptions to next day/free delivery.

  • Furniture and oversized items may incur delivery and/or set up/installation charges, and take longer to deliver as they may require special handling and delivery routing.
  • Special orders may be subject to delivery charges and delays.
  • Items that ship directly from the manufacturer typically have longer delivery times, which are normally stated online. Checking with Customer Service or an Account Representative will ensure the most accurate delivery information.
  • Free delivery is only available for non-residential business locations. UPS charges are applied to all residential deliveries.
  • Orders outside of the continental United States will include additional charges and longer delivery times.
  • Any delivery charges incurred are non-refundable if the order or part of the order is returned, unless the product is damaged or defective and replaced.